Shoppers are heading back to restaurants and returning to stores to buy clothes and shoes in person. Yet they will continue to stock their fridges and hunt for good deals online a sticky habit developed during the Covid pandemic, according to the report.
Nearly every retailer s online sales jumped as shoppers were stuck at home. As consumers picked up online purchases in the parking lot and got packages or takeout dropped at their doorsteps, e-commerce made up about $1 out of every $5 spent on retail globally. That s an increase from about $1 out of every $7 spent in 2019, the report said.
In an interview on CNBC s Worldwide Exchange with Frank Holland, Mastercard s chief economist, Bricklin Dwyer, said about 20% to 30% of the $900 billion in additional digital spending will continue into 2021 and the next few years.
Global online sales rose by $900 billion for retailers in 2020
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