‘KSRTC, private operators should imbibe technological changes’ The Kerala State Road Transport Corporation (KSRTC) and the private bus sector in the State should imbibe technological changes and improve their services, rather than feel threatened by the Motor Vehicle Aggregator Guidelines 2020 issued by the Centre, public transport experts say.
The new guidelines are in keeping with upgrading the quality of services. Based on the guidelines, State governments can formulate their own rules, considering the priorities of each State. The new rules are only regulatory in nature, aimed at ushering in accountability in the sector where online technology service providers (aggregators) provide services to commuters, says B.J. Antony, former Senior Deputy Transport Commissioner, who played a key role in formulating policies to integrate different modes of public transport in Kochi.