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Top 10 stupidest 9-1-1 calls of 2020 in B C

Complaining about food delivery tops E-Comm reasons not to call 9-1-1

by Nelson Daily Staff on Thursday December 31 2020 E-Comm reminds people that every time someone calls 9-1-1 with a non-urgent concern, they are putting the lives of other British Columbians at risk. E-Comm said in a media release Wednesday, people who are fed up with your food delivery, curious about COVID or have questions about quarantine, should not call 9-1-1. E-Comm, which handles 99 per cent of B.C.’s 9-1-1 call volume at its two emergency communications centres, has released its annual top 10 list of calls that don’t belong on 9-1-1, reminding people that every time someone calls 9-1-1 with a non-urgent concern, they are putting the lives of other British Columbians at risk.

Jack Knox: Where s my food? Odd 911 calls are funny until they re not

Alas, experience tells us that dumb just comes naturally to some people. Exhibit A: The Vancouver Island man who called 911 to complain that his food-delivery guy hadn’t shown up. For real. That episode took first place in B.C.’s brand-new list of top 10 reasons not to phone the emergency number. E-Comm, which handles 99 per cent of the province’s 911 calls, issues the list each year as a reminder not to tie up its operators with non-emergencies. Others that made the 2020 top 10 reasons not to call: • Enquiring if there is a full lockdown for COVID-19 • Wondering if having a trampoline is illegal during COVID-19

These were the top 10 worst reasons people called 911 in B C in 2020

  VICTORIA B.C.’s 911 emergency dispatch centre, E-Comm, has released its annual top 10 list of the most needless 911 calls of the year. The dispatch centre releases these lists every year to try to inform British Columbians not to tie up 911 call lines for non-emergencies, which can divert resources from real crises. Some of 2020’s worst offenders include calling 911 to see if a trampoline was illegal to own during the pandemic, to confirm what time it was, and to complain that the mattress they had purchased second hand was more soiled than advertised. Calling 911 to ask a question or report a consumer complaint may seem harmless enough. But, what people may not realize is that we need to treat every call as an emergency, until we can determine otherwise, said E-Comm call taker Megan McMath in a release Wednesday.

Pandemic shifts subject, but non-emergency calls to 911 still a danger: dispatcher

Pandemic shifts subject, but non-emergency calls to 911 still a danger: dispatcher
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