Followed by imposter scams, health and medical
SALEM, Ore. (KTVZ) In conjunction with the first day of National Consumer Protection Week, Attorney General Ellen Rosenblum on Monday released the Oregon Department of Justice’s list of Top Ten Consumer Complaints for 2020.
Due to allegations of price-gouging, this year includes for the first time a new category: Grocery, Food and Beverage.
2020 Stats:
31,868 phone calls to the DOJ Consumer Protection Hotline
7,100 written consumer complaints
560 reports of price-gouging to the temporary DOJ Price Gouging Hotline
36 cease-and-desist letters sent to businesses that engaged in price -gouging
“2020 was definitely a year for the record books! Thank you to Oregonians for staying vigilant and keeping your eyes out for scammers, as well as for basic unfair consumer practices by businesses,” said AG Rosenblum. “No one should feel ‘ripped off,’ and that’s why we follow up with each and every complaint tha