Twenty-two per cent of all complaints received from the consumers in the country are related to the e-commerce platforms, Leena Nandan, Secretary, Department of Consumer Affairs, said on Monday.In an interaction with reporters on the occasion .
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NEW DELHI: Five companies including a major e-payment firm, a reputed online retail store and an FMCG firm have paid Rs 6.7 lakh fine to the government for not mentioning the “Country of Origin” on the packaged products sold by them. So far the government has issued 123 notices to different companies for such violations.
“The companies have compounded their offences by paying the fine and more cases are being processed. The intention is not to collect fine, but to ensure that the companies are complying with the Packaged Commodity Rules. The law empowers the consumers to know the country of origin of any product he is considering to buy,” said a consumer affairs ministry official.