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Brokerage head calls out ‘unacceptable’ turnaround delays
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It is “unacceptable” that turnaround times in branches can be measured in hours yet brokers are “waiting weeks”, according to the managing director of a mortgage broking franchise.
The managing director of MoneyQuest has called out the ongoing “imbalance” in turnaround times between different channels, after nearly half of the franchise brokerage’s members outlined that service levels were the worst they have ever been.
The brokerage brand, which currently has just over 100 offices across Australia, recently undertook its annual Franchise Owner Sentiment Survey, which explored several areas of interest, including lender service levels and career satisfaction.
Why Adam Bradley is ‘The Guarantor King of Brisbane’
Robyn Tongol
Robyn Tongol
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Engineer-turned-broker Adam Bradley has been running his Brisbane-based brokerage, Emerge Finance, for the past seven years, specialising in first home buyers. We catch up with the self-proclaimed ‘Guarantor King of Brisbane’ to find out how he’s been growing his business.
In this episode of Elite Broker, we’re sitting down with Emerge Finance director and broker Adam Bradley to find out why he left tunnel engineering to become a mortgage broker, how he works with his award-winning loan administrator to create a seamless customer experience, and why he loves this industry so much.
Ex-Time Home Loans director partners with AFG
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The aggregator has partnered with former Time Home Loans director Ruan Burger under his new business venture, Success & Broker.
Australian Finance Group (AFG) has announced that it has entered into an arrangement with Ruan Burger to work alongside its network of brokers and staff in Queensland in a contracted role.
AFG has formed the partnership with Mr Burger’s new business venture called Success & Broker, which Mr Burger said would be launched in the next few months.
The partnership is designed for Mr Burger to assist AFG’s Queensland brokers and staff with business structures, recruitment strategies, referral relationships, succession planning and growth opportunities, according to AFG.