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Nintendo hit with formal investigation from EU due to Joy-Con drift
A switchy situation.
We may now be one month into 2021, the fifth-year of the Nintendo Switch’s life, but that doesn’t mean the situation surrounding the infamous Joy-Con drift has subsided. On contrary, as the European Consumer Organization (BEUC) has formally called for a proper investigation into Nintendo due to receiving 25,000 complaints surrounding Joy-Con drift.
As Eurogamer reports, the aforementioned 25,000 complaints stem from Nintendo Switch owners across a swath of European countries, including Greece, Portugal, France, Norway, Italy, Slovakia, and Slovenia. After receiving such a wide array of different complaints from consumers, the BEUC has now filed its own complaint to the European Commission and “national consumer protection authorities around Europe”, says Eurogamer. As the boss of the BEUC, Monique Goyens, puts it, this matter is being classified as “premature obsolesce and mislead
Switch Joy-Con drift could land Nintendo in more hot water
Eric Abent - Jan 27, 2021, 10:29am CST
For pretty much as long as the Nintendo Switch has been on the market, we’ve been hearing reports of Joy-Con drift from players. Drifting thumbsticks have been a major problem for a lot of people, to the point where Nintendo has had class-action lawsuits filed against it. Now, it seems the company has caught the eye of a major consumer advocacy group in Europe, and may soon be facing an investigation from European regulators.
Specifically, The European Consumer Organisation (BEUC) has submitted a complaint about Nintendo and its malfunctioning Joy-Cons with the European Commission, asking the EC to take action on the matter. The complaint was filed on behalf of consumers across Europe, as the BEUC says that it has received testimony from consumers in France, Belgium, the Netherlands, Portugal, Italy, Norway, Slovakia, Slovenia, and Greece.