Claims that commenced earlier than 2020 that are still in payment are not included.
Figures from the mutual insurer also show that the average age of a claimant on its Income Protection Plus policy was just 36 years old.
Chris Pollard, chief operating officer at The Exeter, said: “We really believe income protection can be lifechanging for our members, highlighted by the fact that we have been providing long-term support for many members, including an ongoing claim that started 24 years ago.
“Every claim we receive is a member, and potentially a family, turning to us for support in their moment of need, which is why we are proud to have paid over £10.1m in income protection claims in 2020.