Share this article
Share this article
HOBOKEN, N.J., Feb. 3, 2021 /PRNewswire/ A NYC area IT consultant and MSP discusses how to relate to customers in a new blog article. The informative article first reviews the benefits of relating well to customers.
The author then lists five important practices to help business leaders improve customer relations. She discusses listening and reminds them to be positive and personable, timely and brief. Some people have a knack for relating well with others and it shows in their business relationships and success, stated Jennifer Mazzanti, CEO, eMazzanti Technologies.
Listen Whether it s in an email, voice call or a video chat, listen to your customers more than you speak. Ask them questions about your product or service, what they like, what they d like to see, or anything.