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Kahramaa launches Customer Satisfaction Survey 2021
27 May 2021 - 8:42
The Peninsula
Doha: Qatar General Electricity and Water Corporation (Kahramaa) has announced its ‘Customer Satisfaction Survey for 2021’, as part of its persistent efforts to achieve one of its central corporate objectives of excelling at customer service.
The annual customer satisfaction survey allows Kahramaa to stay abreast with the prevalent customer sentiment, and to seek valuable feedback to enable its relentless pursuit to enhance and improve the customer experience.
Kahramaa places its customers and their interests, at the front and center of its business. Achieving and maintaining a high customer satisfaction level represents one of its main corporate objectives.
THE STANDARD
SCI & TECH
Malware and application attacks continued to rank highly among the factors that have contributed to the surge in cyber-security challenges. [Courtesy]
The fight against growing cases of cybercrime on Monday got a boost with the approval of new 40 standards directed at safeguarding consumer privacy.
According to the Communications Authority of Kenya, cybercrime incidences rose by over 50 per cent in the fourth quarter of last year to 56.2 million from 35.1 million threats reported in the previous quarter.
Of note, malware and application attacks continued to rank highly among the factors that have contributed to the surge in cyber-security challenges.
About Morses Club Morses Club is an established provider of non-standard financial services in the UK. The Group consists of Morses Club, the UK s second largest home collected credit ( HCC ) provider, and Shelby Finance Limited, Morses Club s Digital division, which operates under two online brands, Dot Dot Loans, an online lending provider, and U Account, which offers online e-money current accounts. The Group s growing Digital capabilities and scalable, highly invested IT platform has enabled Morses Club to deliver an increasingly broad range of financial products and services to the non-standard credit market. UK HCC is considered to be a specialised segment of the broader UK non-standard credit market. UK HCC loans are typically small, unsecured cash loans delivered directly to customers electronically, or physically to customers homes. Repayments are collected either remotely or in person, during weekly follow-up visits to customers homes.