UPI-Help can resolve complaints online for person-to-person (P2P) transactions. In addition to this, in case of pending transactions where user doesn’t take any action, the UPI-Help shall also proactively attempt to auto update the final status of the transactions on the app.
UPI-Help launched on BHIM App for digital payments, All you need to know
Now, users can register any transaction-related complaint online using their BHIM UPI App using UPI-Help. File photo
Updated: Mar 15, 2021, 09:27 PM IST
The National Payments Corporation of India (NPCI) on Monday launched the ‘UPI-help’ on BHIM UPI app as a part of Digi-Help stack by NPCI, to address any issues and complaints that users might have during UPI transactions.
Now, users can register any transaction-related complaint online using their BHIM UPI App using UPI-Help. The new feature will also resolve complaints online for person-to-person transactions.
In case of pending transactions where no action is taken by the user, the UPI-Help shall also proactively attempt to auto update the final status of the transactions on the app.
Read more about NPCI launches UPI-Help on BHIM app on Business Standard. This will enable the users to check the status of the pending transactions, raise complaints against transactions that have not been processed or the money has not reached the beneficiary
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