Demystifying affordability part three: Convenience, privacy and civil liberties
29th April 2021 | By Daniel O Boyle
In this three-part series, Sonny Cott – operations manager for affordability solutions provider BeBettor – explains one of the most important topics for gambling operators in 2021: affordability.
The previous article in the ‘Demystifying Affordability’ series focused on automation and how operators can implement a layered approach when addressing affordability. It clarified the distinction between initial automated affordability assessments, consisting of non-intrusive, frictionless checks and enhanced affordability assessments that require additional, sensitive information from the customer.
This final article of the series will consider affordability from the customer’s perspective. This means balancing what would be considered to be a convenient and justified way of assessing affordability at different stages in the customer journey and what could be
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These recommendations come as part of the committee’s report “Beyond Digital: Planning for a Hybrid World , which warns that more needs to be done to ensure that we all benefit from our increasing reliance on digital technology post-pandemic and that it does not lead to increasing inequality and marginalisation.
“The government’s current digital strategy is unfit for purpose to operate in our new hybrid post-pandemic society and it must adopt a new, truly hybrid strategy,” said Baroness Lane-Fox of Soho, the chair of the committee.
“The development of this new strategy must be led centrally from the Cabinet Office, alongside the recognition that this issue goes beyond being considered from a purely ‘digital’ perspective and must be more fundamental than is currently being envisaged.”
Winning Post: Bishop’s crusade invites an unwarranted examination Share
April 19, 2021
Despite UK gambling being dragged through the political storms of a torrid March fall-out. Regulus Partners states the House of Lords should save itself from an unwarranted debate on which government department takes reign of gambling’s regulatory oversight.
This week, members of the House of Lords will attempt to revive the idea that gambling policy should be the responsibility of the Department for Health and Social Care (DHSC).
The debate (secured by the Bishop of St Albans) will likely consist of claims about the widespread and growing harms caused by gambling and the idea that a ‘
UKGC: Market fairness comes first in new corporate strategy Share
UK Gambling Commission (
UKGC) has laid out the strategic objectives of its new ‘corporate strategy’ on how it will govern the licensed incumbents of the UK’s regulated gambling marketplace.
Launching a ‘new three-year strategy’, the Commission stated that its ‘regulated market objectives’ will prioritise:
The prevention of gambling becoming a source of crime or social disorder
Ensuring that all gambling activities are conducted in a fair and open way
Protecting children and vulnerable people from being harmed by gambling disorders.
The new strategy has been established taking in recommendations from the