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ContactMakers Selects Radisys Engage Media Server to Power Cloud-Based Customer Interaction Suite
Thursday, December 17, 2020 6:30PM IST (1:00PM GMT)
Radisys’ industry-leading real-time media processing platform to serve as foundation for live high-quality customer interactions to boost customer relationships
Hillsboro, Ore., United States:
Radisys® Corporation, a global leader of open telecom solutions, today announced that ContactMakers, a contact center telephony solutions and customer care provider, has selected Radisys Engage Media Server as the foundation for its VOIP Communication ContactSuite platform as it moves the solution to the cloud. The Engage Media Server’s extensive flexible capabilities enable ContactMakers to focus its resources to add unique applications, enhanced user experience and custom capabilities for its unique customer interaction suite, rather than on the communications infrastr