Posted on 298
Despite 2020 being a year of far-reaching and rapid transformation in how people live, collaborate, and connect, the global Zendesk (NYSE: ZEN) Customer Experience (CX) Trends Report 2021 shows the customer experience is increasingly crucial to business success, and that the most successful companies are adopting new technology at record speed. In fact, new data released today shows that among tech decision makers, 75% say COVID-19 sped up technology adoption at their companies. At the same time, half of customers say that experience is more important to them now compared to a year ago and 63% of companies say their organization prioritizes CX more than a year ago.
Experiencia del cliente, clave del éxito empresarial
mercado.com.ar - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from mercado.com.ar Daily Mail and Mail on Sunday newspapers.
Zendesk se une al programa de socios de soluciones verificadas de Unity
ebizlatam.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from ebizlatam.com Daily Mail and Mail on Sunday newspapers.
4 months ago
Partnership enables integrated customer support within today’s most popular games
SAN FRANCISCO–(BUSINESS WIRE)–Zendesk, Inc. (NYSE: ZEN) is building on its customer experience (CX) leadership by becoming a Unity (NYSE: U) Verified Solutions Partner. Being a Verified Solutions Partner (VSP) means Zendesk has been verified by Unity to ensure its SDK is optimized for the latest version of the Unity editor, providing a seamless experience for Unity developers.
This partnership enables players to get immediate help without having to leave the game or interrupt their experience. The partnership with Unity, the world’s leading platform for creating and operating real-time 3D (RT3D) content, will provide integrated customer support functionality that can be set up in minutes, directly within some of today’s most popular games.