Source: Media Outreach 81% of employers say that workflow automation will enhance employeesâ work instead of replacing them, though 63% highlighted lack of background knowledge to utilise workflow automation being a major challenge. They highlight the reasons for adopting Workflow Automation being âbetter utilisation of resourcesâ (74%), âcarrying out mundane or tedious tasksâ (70%), âreducing operational risksâ (58%) and âimproving companyâs business performanceâ (53%). 75% of Singapore employers say their organisations have experience with workflow automation while 25% of survey respondents plan to adopt workflow automation in the next 12 months. SINGAPORE â Media OutReach â 5 March 2021 â Despite four in five (81%) employers saying that workflow automation will enhance employeesâ work instead of replacing them, a number of challenges are still holding these organisations back. About two in three of them highlighted obstacles related to knowledge gaps such as âa lack of background knowledge to utilise workflow automation technologiesâ (63%), and âthe inability to establish the correct workflowâ (62%).