Share this article Small business parcel volumes grew significantly as Canadians became confident online shoppers OTTAWA, ON, Jan. 18, 2021 /CNW/ - At Canada Post, we believe the rapid and sustained shift to online shopping created a tipping point that will have a profound impact on the Canadian economy, especially as we build back from COVID-19. From our unique vantage point as Canada's parcel leader we see three key learnings: Canada's small and medium-sized businesses have stepped up to take a stronger presence in the online shopping space; Canadians expect more items to be conveniently delivered; and the demands on delivery companies will continue to grow substantially.