Accedian Launches Upgraded Skylight 4X Partner Program to Propel New Services Opportunities - Program updates centralized around consultative methodology for developing and enabling new MSP and MSSP services News provided by Share this article MONTREAL, Canada, May 10, 2021 /PRNewswire/ -- Accedian, a leader in performance analytics, cybersecurity threat detection, and end user experience solutions, today announced a significant upgrade to their Skylight 4X Partner Program.The upgrades are focused on new service introduction and consultative engagements for managed service (MSPs) and managed security service providers (MSSPs) to drive service adoption, stronger brand awareness, and expanded revenue opportunities. Today, the majority of partner programs for IT service providers and MSPs/MSSPs are focused on benefits that are tied to the sales of solutions, such as discounts, training credits, and leads; however, they do not provide support around what many MSP/MSSPs are lacking. These include expertise in identifying new markets, the solutions to take to them, and assistance with the new service introduction process. New service introduction is the single most challenging area for MSPs and MSSPs offering a sell-through solution.