Advanced acquiring and the opportunity for in-store and online retail Published 3 months ago By Lee Jones, Director of Sales – Grocery, QSR and Selected Accounts for Northern Europe at Ingenico, a Worldline brand In a world undergoing rapid technological change and digital transformation to improve the customer experience and adapt to ‘the new normal’, the transition to the omnichannel approach has quickly become a business priority in the retail space. By making the most of their physical and digital resources, merchants are seeking ways to adapt operations, up their game and innovate by adding modern and flexible payment systems at the core of their business. However, the intricacies of acquiring and ensuring a smooth payment experience still represent a huge undertaking nowadays.