AI and automation deliver improved IT outcomes AI and automation deliver improved IT outcomes AI Done Wisely Delivers Better, Faster, And More Scalable IT According to Forrester research, 7 out of 10 leading organizations are looking to make AI and automation investments to improve employee experience and satisfaction. AI and automation relieve IT of the need to handle tedious, menial back end tasks even as chatbots improve the lives of your customer-facing employees. Access this short ServiceNow white paper to learn 3 ways the right intelligent automation application can improve your IT management, increase visibility within your organization, and boost your CX outcomes.