AI chatbot goes rogue during customer-service exchange : vim

International delivery firm DPD is updating its AI-powered chatbot after it gave some unexpected responses during an exchange with a disgruntled customer.

Related Keywords

Japan , Japanese , Ashley Beauchamp , , Computing , Ai , Ai Chatbot , Artificial Intelligence , Chatbot , Computer Science , Customer Service , Cybernetics , Cyberspace , Information Science , Information Technology , Systems Theory , Technology ,