PETALING JAYA: AirAsia has promised that it would honour refund requests, although it has requested for more time do so. Air Asia founder Tan Sri Tony Fernandes said that while the situation wasn't good at the moment, he believed they would slowly get back. "The reality is AirAsia hasn't flown in a year. We haven't had any financial support of any kind like a lot of government airlines," he said in a video posted on AirAsia's Facebook page on Thursday (April 1). He said that since January last year, they had already made 1.5 million refunds. At the same time, Tony said that 2.9 million people had agreed to get their refunds in the form of credit shells.