email article Fairly recently, our electronic health record (EHR) added yet another feature, a system of checks and balances that happen in the form of a "soft stop" at the time of closing the office encounter. Essentially, this is a reminder to the provider that a patient has marked certain medications on their list for discontinuation or alteration. Once we've finished our notes, and put in all the appropriate billing codes, we go to finalize the encounter, and we are reminded that the patient has acted on these medications in their chart, through the portal, and it's recommended that we pay attention to this data.