Apple offers free repair service for select Watch models facing charging issue February 16, 2021 APPLE - Reuters× Apple will provide free repair services for customers with Apple Watch Series 5 or Apple Watch SE models running watchOS 7.2 or 7.3 facing a charging issue with their devices after the latest update. On Monday, the tech giant released a new watchOS 7.3.1 update that fixes a charging issue that prevented the watch from charging after entering the Power Reserve mode. The update prevented this issue from happening to other Apple Watch Series 5 or Apple Watch SE devices. However, a few customers may still be facing a problem.