5 Min Read NEW YORK (Reuters) - In an age of social distancing, customer service may be the biggest challenge for companies seeking to create warm, fuzzy, long-lasting client relationships. FILE PHOTO: A waiter sets a table inside a transparent pod offered for private Christmas meals with backdrop of the Kremlin and Red Square on the rooftop of Ritz-Carlton hotel in Moscow, Russia December 8, 2020. REUTERS/Maxim Shemetov That is quite possible, even with everyone masked up, said Antonia Hock, global head of the Ritz-Carlton Leadership Center. The arm of the hotel chain helps companies to apply its top-tier service experience to boost customer and employee relations.