Are Zomato, Swiggy's orders really back to pre-Covid levels?

Are Zomato, Swiggy's orders really back to pre-Covid levels? — Quartz India


Are Indian food delivery companies lying about their recovery?
In October 2020, Zomato and Swiggy, the two leading food delivery firms in India, had said the number of orders booked on their apps had gone back to pre-Covid levels reflecting that Indians were no longer hesitant about ordering-in.
However, independent research has shown that’s not the case. On March 10
, market intelligence firm Kalagato said that as per its data, even until December, the two food tech players were inching towards recovery at a snail’s pace.
One plausible explanation for the fall in food-delivery reach is people’s concern for safety and hygiene and a preference for home-cooked meals amid the pandemic, Kalagato noted. Another reason is that given a fall in disposable incomes and job losses, people are not spending on food like earlier, Kalagato ‘s co-founder and CEO Aman Kumar said.

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