Published February 18, 2021, 3:43 PM The Anti-Red Tape Authority (ARTA) has called out Land Transportation Franchising and Regulatory Board (LTFRB) and the Bureau of Animal Industry (BAI) for failure to comply with the ease of doing business directives. ARTA Director General Jeremiah Belgica called out these agencies after conducting surprise inspections at the offices of these agencies to monitor compliance with the provisions of Republic Act 11032 and the President’s mandate against long queues and backlogs in all government agencies. Belgica pointed out that while LTFRB and BAI have submitted to ARTA their updated Citizen’s Charter, both have failed to post them at their main entrance or at the most conspicuous place as mandated under Section 6 of R.A. 11032. Posting the updated Citizen’s Charter is part of agency compliance which may also be done by using a bulletin type television that can be seen immediately by the transacting public. This is in addition to the ARTA Desk or the Public Assistance and Complaints Desk that is also required by law for all agencies.