As Covid cases surge, microfinance industry wary of the impact on its collection efficiency April 08, 2021 × Disbursements to new customers may also be impacted if field operations are affected due to increase in restrictions in certain regions The microfinance industry, which has been inching towards pre-Covid levels – both in terms of disbursements as well as quality of portfolio – now seems a little wary of the impact of the sudden surge in Covid-19 cases on its collection efficiency. Any impact on collections may also hurt growth in disbursements, as fresh loans to existing customers will only be sanctioned as and when they foreclose the previous loan.