As the pandemic drives a new wave of tech innovations, cloud solutions continue to grow SHARE The global pandemic has shaken the business world, which had to quickly dive into digital transformation and the use of the cloud to survive and thrive. But some of the impacts are even more profound. The crisis caused a major shift in mindset and increased empathy, elements that will lead to a new wave of innovation to be supported by the cloud, according to Briana Frank (pictured, left), director of product managements at IBM. “Where some of our clients were solving problems like keeping their workforce safe by using video analytics to see if someone’s using or wearing maybe a hard hat in a construction zone, now that use case has sort of shifted,” Frank said. “And now it’s is: ‘Is someone wearing a mask? Do they have a temperature?’ The mindset shift is really driving a lot of these technology innovations, and then, of course, you need cloud to make those real.”