Automation Anywhere Recognized as a 2020 Gartner Peer Insights Customers' Choice for Robotic Process Automation Industry's only web-based, cloud-native RPA platform was positioned as a Customers' Choice News provided by Share this article Share this article SAN JOSE, Calif., Dec. 22, 2020 /PRNewswire/ -- Automation Anywhere, Inc. a global leader in Robotic Process Automation (RPA), today announced that it was named a Customers' Choice in the December 2020 Gartner Peer Insights 'Voice of the Customer': Robotics Process Automation. Automation Anywhere is the industry's only web-based, cloud-native intelligent automation platform. Gartner defines "RPA as tools that perform "if, then, else" statements on structured data, typically using a combination of user interface (UI) interactions or by connecting to APIs to drive client servers, mainframes or HTML code. An RPA tool operates by mapping a process in the RPA tool language for the software "robot" to follow, with runtime allocated to execute the script by a control dashboard."