Bank of Singapore reduces manual effort through SAS data deployment Bank of Singapore reduces manual effort through SAS data deployment Financial institution rolls out Trade and Communications Surveillance solution Credit: Dreamstime Bank of Singapore is ramping up efforts to enhance both internal and external performance through the deployment of SAS-based analytics to boost sales practices and customer experience. In rolling out the vendor's Trade and Communications Surveillance offering, the private bank will leverage artificial intelligence (AI) and analytics to also align with regulatory guidelines from the Monetary Authority of Singapore (MAS). From a technology standpoint, the solution is designed to connect disparate data across “structured and unstructured” data sources, with text analytics allowing financial institutions to delve deeper into conversation topics, sentiments and due diligence insights.