VANCOUVER -- BC Ferries is looking into what caused an error that had people showing up for two reserved sailings on the busy holiday Monday that didn’t actually exist. The mistake meant a longer than expected travel day for many surprised customers, and still has some questioning how things were handled. Annette O’Shea was one of the people who showed up early at the Tsawwassen ferry terminal on Aug. 2 with her dog, for a reserved sailing to Salt Spring Island that was supposed to depart at 9:10 a.m. O’Shea told CTV News Vancouver she made the reservation in May, and was hoping to avoid travelling in the hottest part of the day, due to having her pet along with her. She also said BC Ferries sent her a reminder email about the sailing on the Thursday before her trip.