Best headsets for remote working 2021: connect with colleagues with headsets from Moshi, Sennheiser and Jabra When you’re working from home, having the right headset can make a big difference to your call quality Wednesday, 28th April 2021, 3:58 pm This article contains affiliate links. We may earn a small commission on items purchased through this article, but that does not affect our editorial judgement. A headset is a pair of headphones and a microphone, combined into a single, wearable device. When connected to a smartphone or computer, headsets can help you to hear and be heard clearly on phone calls and video calls.