By Ry Crozier on May 14, 2021 1:07PM As part of a global uplift. Bupa A/NZ has undergone a significant security transformation program that touched all security domains and was part of a global capability uplift pursued by the health insurer. Head of cyber security Jonathan Milton told ServiceNow’s Knowledge 2021 conference that the company embarked on the transformation in 2019, and has had new systems bedded down for between six and 12 months. “Our security transformation was really looking to mature our security posture across our ‘identify’, ‘protect’, ‘detect’, ‘recover’ and ‘respond’ security domains,” Milton said. “By investing in our people, our process and our technology capabilities, we sought to raise the waterline of our ability to manage these threats in line with our risk appetite.”