Alex Emmerson, who witnessed the incident, said: "The firefighter was up to his neck in freezing cold water. I saw him start to scream to other firefighters, 'get you gear on'. He then called, 'are you alive?' "I felt awful and was praying they were okay. The firefighter broke the window of the car and started pulling out this lady." You may also want to watch: The road currently remains closed in both directions towards the railway bridge due to the water levels. The road remains close at both ends near the railway bridge of Green Lane, in Thorpe End.