Cerner Merits Top Inpatient EHR User Satisfaction Ratings Across Large Diverse Healthcare Systems for Second Year, 2021 Black Book Survey Cerner is recognized as the top-rated inpatient EHR vendor for integrated hospitals and health delivery systems for the second consecutive year in ratings gathered exclusively from departmental clinical, financial, medical, and IT/operational staff members of hospitals, clinics and ancillaries providers. Cerner also was honored with the highest client experience scores in major Academic Medical Center health systems and affiliated providers in 2021, as in 2020. News provided by Share this article Share this article TAMPA, Fla., April 26, 2021 /PRNewswire/ -- Black Book Research announced the top results for comprehensive electronic health record information technologies as collected from the input of 3,141 EHR users in large health systems and integrated delivery networks. The annual crowdsourced poll of user experience and client constancy measures organizational satisfaction from the collective user level. Over 38% of all U.S. major health systems and affiliated network hospitals were represented by participants in this year's surveys.