705 Before COVID-19, there was already pressure on organisations to do things differently and according to the 2017 Deloitte Global Human Capital Trends, as many as 88 per cent of organisations admitted that there was the need to review the way they worked and operated. Also, the World Economic Forum 2020 Future of Jobs Report also noted that 94 per cent of business leaders expect employees to pick up new skills on the job; with around 40 per cent of companies expecting their workers to acquire this re-skilling within the next six months or less. On the flipside, the PwC Workforce for the Future Report has also indicated that about 73 per cent of the workforce think technology can never replace the human mind.