I make tough decisions. I can tell you for damn sure, youre replaceable. And i back them up with my own cash. Theres your check. Its not always pretty. Everybodys working hard, not just you. But this is business. I was just gonna try to stop you in your tracks. Youll never to stop me in my tracks. I do it to save jobs, and i do it to make money. Chingching. This is the profit. [upbeat music] worldwide trailers designs, builds, and sells concession trailers, mostly to food vendors. Tom etheridge and nancy pappas started the company in 2001, and took it from a backyard startup to a multimillion dollar business. You got 50 . I got 50 . Tom and nancy were a couple, and although their relationship came to an abrupt end three years ago, they have continued to Work Together. Working with nancy is difficult. Nance, you never agree with anything i say anyway, so whats the point . I not only run the company, but i also have to watch my back on a regular basis. Why would you do this and not tell me . Worldwide trailers brings in 4 million in revenue, but their profits have flatlined around 400,000. From my experience in this industry, worldwide trailers should be making way more than 10 profit. I want to see some doublin in our numbers, triplin in our numbers. We invested a lot of money, almost 1 2 million, to get our factory open. That was our life savings. It was a huge risk for us. With almost 20 employees, theres a lot at stake. I want to keep this job. We have a lot of people that depend on us, so thats why i work hard every day. This business means everything to me. I know theres a huge market for what tom and nancy make. If i can grow this company as big i know it can be, i stand to make millions. Hi, im marcus. Nice to meet you. What do you do here . What Everybody Needs me to do. Im the office assistant. Well, where will i find tom and nancy . In the back. This is where everything takes place. They outfit here. Walking into the worldwide trailer tampa facility, im surprised at how small the whole plant is. Theres not a lot of people here, and for a company that puts out hundreds of trailers a year, im not sure where everything is. And so are they made here too . No. Theyre actually built from steam up in our georgia factory, and then theyre delivered down here. So they pretty much come to us like a empty house, and we install everything here. The fact that they have split this manufacturing into two facilities is a very big issue. I know its costing them money. Well, ill find my way. Its just on the way back there. Ill find my way. Nice meeting you. Nice meeting you. Take care. Thank you, yes. How you doing . Im marcus. Nice to meet you. Rick. You build all this . I install it and put it together. What happens if a trailer comes here damaged . If its something that i can fix here, then ill take care of it. If not, itll go back to the factory. That seems costly to bring it back and forth. I mean, gas prices these days . [whistles] any time you run manufacturing out of two separate spaces, youre gonna have additional labor costs. And then what about the cost of moving the product back and forth . Itd be like manufacturing a car in detroit and then towing it to ann arbor to put the tires on. All right, well, thanks, man. I appreciate it. No problem. Hi, marcus. How are you . How are you . Nancy pappas. Both nice to meet you. Hey, marcus. Tom etheridge, nice to meet you. Tom, how are you . Good. This is the headquarters for worldwide trailer . This is the headquarters. Did a little research. The product you guys make is good. Yeah. Now, how muchhow much revenue is your company doing . We did 4 million last year. And so how much of that actually fell to the bottom line . How much did you make . Maybe 400,000. How many will you make a year . About 125 trailers a year. Keep in mind, not all trailers are food trailers. Even though thats what we specialize in, well build emergency command post trailers. Weve built mortuary trailers, casket trailers. Were pretty good at what we do, marcus. Weve been doing it for a long time. Whos that . Thats kita. Thats kita. Thats the shop dog. Yeah. Whose dog is that . Mine. Its my dog. No. [laughs] no, thats my dog. Your dog, his dog . No, its mine. Oh. Used to be my dog. No, it was ours, and she stays with me. Oh. We were a couple for 20 years, but were not together for the last 3. How is it working together andis that odd . I dont really have any issues as long as nobody gets in my way. Ill make sure i stay out of your way. I was hoping i could get a tour of the place. Do you guys want to give me a tour . Both sure. Oh, wow. Yeah. And so is this essentially a commercial kitchen . Yes. So i can cook like a you can bake oh, this is like an oven in your house. Yep. Okay. French fries. Yes. Is this the passthrough window for thats your serving area. And so id come up, order myorder one window, pick up in another window. Right here, yep. And so what does Something Like this cost . Close to 50,000 retail. And so what is the cost to make Something Like this . You know, thats a good question. I could figure it out in my head real quick, but i need a piece of paper and a pen. I thought you said your head. Well, if i had a piece of paper and a pen this one, though, i do have to say, is because we have a lot of specialty things 10,000 . Itd be under 20, marcus. Tom and nancy dont know what it costs to make a trailer. They dont know their numbers. Theyre not sure how much money they make. I mean, this is a classic case of doing well in spite of yourself. So nancy, why do you make em in two different places . Because everybody who works at the factory in georgia has been doing it for 20 years plus, so theyre very good at what they do. The reason we have an office down here is cause he and i are here. So we wanted the finished product to be here to see the end result. So how much efficiency can be improved if you made everything in one place . Were paying two mortgage payments. Thats like 2,300 bucks a month. And also, weevery trailer that gets built there has to be transported here. 60 grand is what were paying in a year to transport em just down here. To me, efficiency equals margin, margin equals profit, profit equals another bmw. Right . Why not . Would you move . Absolutely not. I live on the beach. I cant move. [laughs] by operating two locations hundreds of miles apart, they are eating into the profits. Real estate expenses, around 50,000, including the mortgage payment. Transportation costs, around 60,000. The damage that happens when we transport things, around 50,000. Maintenance, taxes, utilities, another 50,000. At a minimum, we could save 210,000 a year. You guys have a successful business here. It does 4 Million Dollars a year. You didnt just wake up on the wrong side of the bed and trip into 4 million. Youve done very well, but i can see why you guys called me. Um, who called you . Weyou all called us. Whats that . You all called us. Oh, you called him . Well, i spoke to them. Oh, you did . Mmhmm. Oh, okay. In the first place, that right there, i was never aware of that. So yeah, im not happy about this at all. You sendin somethin in. You been lying all this time, making it look like, oh, they called us and picked us out of the blue, and out of 100,000 people, and all this kind of stuff. In the meantime, youre sittin there lying every day. Some people dont know any better, so you have to help them help themselves. I dont need no help. You sure do. No, you need help because youre a pathological liar, is the way i look at it. What did you say about me . Nothing that everybody dont already know. Okay, well, i need to see what was said. Its funny how youre more interested in the application than improving the business. Listen, i have to tell you but i came to do business. For me, its all about business. Thats it. Thats why none of it shouldve been anything except for business, so hopefully, thats all that was in it. Im telling you, thats i wouldnt have come. If i thought it was gonna be a circus, i wouldnt have come. Thats it then. We dont have a problem. Nancy, why dont we go outside and talk, okay . All right, lets go. Im already sensing that these two cant communicate well together. Any time youre in business with somebody that you have a scorned relationship with, that doesnt bode well for the business. I mean, ill be honest with you. If we didnt have this business, i would never speak to him again. Why dont you buy him out . Because he wouldnt let me. Has he tried to buy you out . Mmmm. No. And were not in positions to basically buy each other out, as far as the amount of money. The thing is, yeah, we were together 20 years. Tom has made some really bad choices since he starts bangin his girl. She just kept workin him and workin him. Shes like, you know, hey, can i [bleep] . This took place for about a month before i found out. I knew he was up to somethin. So 2011, february 6th, i get my abbed her [bleep] hair. Her eyes were like [bleep] cue balls. She rolled out. Tom turned over and hes like, nancy i [bleep] punched him so [bleep] hard, i gave him a black eye. And then our 50,000 viper, which was a 95 with 6,000 miles, aint never been touched but with white gloves, i took my [bleep] keys like a pitchfork and i wiped out every panel that i could basically get my hands on. Went home, packed my [bleep] up and i left, and i aint never dealt with it since. That was way too much information for me. I dont mind open lines of communication, but, man. So whats a guy like you doin bein single . I already laid it out. I told my sister, i said, oh, hes a great guy. Great guys always you dont even know me yet. I could be crazy. I said, oh, hes gonna have three kids. No, no kids. Be married. No. Chingching. Did that just happen . I came here to do business. I didnt come here for, like, speed dating. Tom and nancy clearly have leftover issues that are affecting the business. Theyre gonna have to prove to me they can Work Together as a team. But before i make any investment decisions, i want to go to waycross, georgia, and see this manufacturing facility. So is this an entire manufacturing process . This is it here. We build everything from scratch, you know, from the frame up. If you want to take a look at yeah, i would. This trailer, thats a mobile daiquiri trailer. He has his daiquiri machines, and hell serve out of this side. And so, walk me through the process of how it works. We order the steel components. Some of it is sized. Some of it we have to cut. But basically, the framesthe first thing we do, the main frame, is the walls come up, then the ceiling goes on. Come on, there you go. This is normally about a threeday process. Okay. And then we start doing the interior. We work from the inside out. And how much land do you have here . Its about 10 acres. Why is there just stuff everywhere . You know, we dont want to have axles outside. If we have room to put them inside, they need to be inside. The way tom and nancy treat their inventory is very disrespectful. Things outside rustingaxles, metal, wood. They might as well just put a bunch of cash in the middle of the floor and light it on fire. Do you know how much in Raw Materials you have on the ground at one time . I couldnt tell you right now. You dont inventory it . In four years, we have not done an inventory. I mean, in a manufacturing business, right, you always want to know what your Raw Materials are and what your finished goods are. cause thats really where your working capital is, right . Thats right. Well, i have to tell you. Just seeing the product thats made, yall do a good job. Thank you. This product is nice. We appreciate it. Thank you. So how many of you guys have been down to the tampa place . Yall seen it . Never been down there. Why do they have that facility down there . I have no idea. You guys think you could finish it here if we had the right facility . Yes. Oh, we know we could. Yeah. We know we could. Yeah, without a doubt. I went out and met all the guys in the shop, lot of experience, lot of enthusiasm. To be honest with you, i was very pleased with what i saw in waycross. Im gonna make a lot of money. You guys want to show me how to weld something . Show you how to do your job . Theres the man right there. Come on, lets go. Show me how to do this. [laughs] all right, so here we go. Yes, sir. [upbeat music] [laughs] did i do it . Yeah, thatll hold it. [laughs] you dont want me to take your job, do you . I dont think i got to worry about that. [both laugh] ive seen both facilities now, and i think worldwide trailers has a lot going for it. Although there are some real issues between inventory, shipping, and the production process, what im really concerned about is the behavior between tom and nancy. As long as i can keep them professional, were gonna be okay. If they can remain professional, were gonna make a lot of money here. So whend you start drinkin . Oh, iive always drank. Notnot 20 years i knew you. Oh, yeah. Well, hello. How are you . Marcus. Hi, good. Both good to see you. I met a labor force in waycross that i was really impressed with their dedication and their effort, and i was impressed by the guys there. Theyre good. Theyre very good. Considering what they have to work with. I think the inefficiency that i found there is bad, but fixable. And if you take good people and a bad process, and you can fix the process, then their output can grow dramatically. I want to figure out how to make more money. I mean, i dont spend my time im not a consultant. I dont put money in for fun. I put money in to make money. Right. And if i dont think i can make money, then i dont do it. Communication is a risk. Its very obvious to me here. Do you guys think you can Work Together . Should you be concerned about our relationship . Im not gonna sit here and lie to you. Absolutely. Do i feel that nancy and i can come to some sort of terms if we develop a relationship and a partnership with you . I think we can. Nancy, how about you . If its business, we dont really have to have a personal relationship. I mean, i do have one thing i will say though. I will not be willing to hire certain people. You focus too much on the past. I am never gonna be willing to ever work with your girlfriend. Shes got nothing to do with our business. She thought she was gonna work for our business. You conspire these things in your head that are untrue. Trust is everything to me, loyalty. You cant explain yourself. You have no proof. Oh, i explained myself very clearly. The bottom line is, when youre disrespectful to me and you try to hurt me and my business, im not cool with it. Well, then you probably shouldve checked yourself. Guys, i dont know if i can do a deal with you guys, because im concerned that you guys cant even have a conversation and just be calm about it. My name isnt going on this. I mean, i got a brake light thats crooked. Theres no finish on this. Look at this seam right here. I mean, this unit really should go back. And later. I asked you to see your financials. Two days in a row, you didnt have em. I cant move forward unless i have some sort of idea. Is there illegal activity . 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You say the customers maklets talk data. S. Only Xfinity Mobile lets you switch up your wireless data whenever. I accept. 5g, everybody is talking about it. How do i get it . Everyone gets 5g with our new data options at no extra cost. Thats good. Next item, corner offices for everyone. We just have to make more corners in this building. Chad . Your wireless, your rules. Only with Xfinity Mobile. Now thats simple, easy, awesome. Switch to Xfinity Mobile and save up to four hundred dollars a year on your wireless bill. Plus, get two hundred dollars off when you buy an eligible phone. Guys, i dont know if i can do a deal with you guys, because im concerned that you guys cant even have a conversation and just be calm about it. You know what . Theres always problems there. Obviously. Marcus. What, nancy . I really, really want to work this deal. It doesnt feel like it to me. Look, i want to get down to business. I dont want to be in the middle of all that drama. Theres gonna be no drama. So you guys can either work it out, or you cant. Theres gonna be no drama, cause he knows thats not a good idea. You guys work that out. Its done. Were gonna go ahead, and i want you to come back in. And lets work a deal, but thats whereour personal business is done. Its gonna be a i dont have time for it. I know. Honestly, im not interested in what happened in their personal relationship. Thats not why i came here. I came here to do business and make money and not to play therapist. So earlier, tom, you told me you made 400,000 in profit last year. Oh, absolutely. 400,000. So heres my offer. My offer is 1 2 million into the business for 50 of the business. Yeah, no, thats im agreeable. Youre in agreement . Im agreeable. My number was higher, so im kind of well, tell me what your number was. My number was 1 million. For 100 of the business . Absolutely not, marcus. [laughs] so what i think you have to think about is my ability to add margin to the current business, pays for itself immediately. My purpose is to invest in the company, and in the people, and in the process, and in the product so that this business can be built from a 4 Million Company to a 10, 20, 40 Million Company. Yes. I know fori know it would be no problem for me. Nancy, how about you . Well nance, i think with marcus onboard and no money in our pockets . Thats kind of listen, im not saying its the greatest deal and all. But on the path were on now, it doesnt work for me the way it is. So im willing to go down a different path. 50 is not good for me for 500 grand. The way i feel is, i dont want to be left with 25 of the company. You know, we started it from the bottom. I just she can play hardball all she wants, but heres the deal. If i give up more percentage, i go home and collect the check, and ill go do something different. Right, i need you to be interested. Heres what iheres my final offer. Okay.