The government's emergency pivot to telework in 2020, while impressive in both speed and scale, was in many ways a tactical scramble for stopgap solutions. Now, with a year of experience and the prospect of post-pandemic operations on the horizon, IT leaders are reshaping their agencies' plans for secure connectivity going forward. FCW recently gathered a group of IT leaders to explore how they are approaching both the workforce and IT infrastructure challenges. The discussion was on the record but not for individual attribution (see sidebar for the full list of participants), and the quotes have been edited for length and clarity. Here's what the group had to say.