Press Release – Ministry of Business Innovation and Employment Results of the New Zealand Consumer Survey 2020, released today, found that nearly all consumers are aware that laws exist to protect their consumer rights, and tested knowledge of these rights has improved over the past two years. The survey was commissioned … Results of the New Zealand Consumer Survey 2020, released today, found that nearly all consumers are aware that laws exist to protect their consumer rights, and tested knowledge of these rights has improved over the past two years. The survey was commissioned by Consumer Protection, part of the Ministry of Business, Innovation and Employment (MBIE), to find out what New Zealanders know about their rights and their experiences of dealing with problems.