Mar 15, 2021 The successful candidate will be supporting the Brand manager CRM, implement CRM campaigns across email and dial. Execute all automated + manual workflow communication to achieve online conversion and ARPU targets Responsibilities: Co – ordinate and manage all workflow communication Working closely with the MM + PM’s and product owners, implement any updates or add new workflow comms as required including Email + SMS Email will include dev new templates and copy decks Write and manage automated SMS’s Create and load Automated Emails and SMS’s into Solid Support sales and ops team with manual SMS as needed including emergency comms