Transcripts For CSPAN Tech Innovation Panel At American Bar

CSPAN Tech Innovation Panel At American Bar Association July 14, 2024

Innovation, privacy, and social responsibility. This is one hour and 35 minutes. Minutes. Be one of the 13 theers of Program Committee committee is around the country and in practice areas from construction to commercial to business to criminal law and our to put together a small looking for those that would be most special and and shaping our this program just happened to work out that way. Ly and we ny amazing are lucky to have them. Second please turn your cell if you havent there is a survey. Moderator today, heather raptor providing legal years. S over 25 he was at the audio portion of and heather, y away. Thank you. There are some days you have to ay im urself down and s so excited time arrived when we have this panel. And i reached out to dorian daily. Ready for howm is many years . We started off having someone future about what is the of the internet when this is a new fangled idea. General couns counsels joining us. Leased about who we have. Serendipity and t. Tting dorian to sign on firs it just fell into place. Have folks to introduce themselves. In just a moment youll see theyones name up there and who so can see who is first. O is down. Stin e have dorian daily from oracle. We have kathy hicks from 23 nd me to remind us there is biotech in science. The id those companies are think. G the way we we think about privacy, and cutting edge legal autonomuos ai to security. Ars to cyber the general w counci councils shape regulation and. He law these companies have been e way. G th in this round table well ive roles w they perce n shaping socially responsible policies and anticipating future challenges. I hope were going to have a lively conversation centered around corporate responsibili responsibilities in 2019 and i hope youre going to hear less rom me and more from the when you say thank yensers. Ocial inflew many have blogged and add theed their names to policies improving the world and were going to talk about that. E to you have problems com me, afterwards. To going tom going talk about our challenge, when i and ended in 4 2008, the biggest, transforming was forma tiff and it was. To issues are following. Okay. Again. Oing to start kristin. When. Ou to my son is incredible. Veral tarted at lyft se years ago but my history with ew company goes back a f years before that. Ge amount me when a hu over ney was how to take for a few years after that and was there at the original Board Meeting when the cofounders concept and this that moment when all Board Members said well, is that legal . Maybe. En, my answer was transportation laws couldnt have contemplated what was then eing talked about so about six months later, month of 2012, i this crazyoard with company didnt know if were going to be legal in one market, san francisco, were in at the time. Here we are seven years later and so this is a journey. F version of a you. Hank to be re not supposed dragging about your children but on. On worked with kristin that all right. Okay. Yes . Dorian shes like you must get dev. Not local. Es so when you think about microsoft, you probably didnt know they have their hands in everything and how to get their come up nd them and with policies and with other companies and companies so take it away, bev. Well, ive been in my role at microsoft 16 months. I was at microsoft 13 years before that leading our hl legal function. Ransition to a role that was narrow and deep to really broad role where every day you get up and there is something new and its a different issue. An interesting time to general counsel in tech. Issues for technology are moving its outpacing regulation. Thinking about microsoft or facial recognition, Artificial Intelligence. And just privacy. Our fundamental to companies and its important to here. E about that, thank you. Ever gave up. That and i iate f the group for years. Many investigation and 2007, i understood the when my y and predecessor decided to step down and move on to another company he to ask me to step in as nterim general counsel and wanted to recommend that. Decision to make a and then, al Council President of the company she was driving up and dan asked and why make it temporary . Want to you do it. And that made it an easy as well. N i did think so much stuff with in and i got my hands Different Things. It can be re challenging. At the same time, incredibly fun, a fantastic of. M that im proud how to enhance and do what them our customers want us to do to and security. Er this summer, my moth decided to give us all genetic testing. She got something on groupon. I dont want to mention what using but it led to a lot personal questions do i want etic ow if certain gen diseases might northbound my future and i dont want to talk about it. Ou can see how i feel about this topic. Lad i dont have your job because its a hard one. Ow thought fully you approached it and your company, i havent done it yet is going to get my dna. Talk about your job, your background. Thank you for having me. Al officer for 23 and me. Very the legal prudent person as regulatory group. This brought me to 23 and me and i went into biotech in the s by joining a company and h e pay along wit hewlettpackard were phd t is tha that wo consider we have page mill road. And i knew nothing about physics. Id go find physics for dummies it. Learn about biotech from that time. And after nine years after mono gram which is a cancer in the same space. And 23 and me got what is the r ever ad warning lette given about tests given to consumers. Are the the a call ounder who is a mutual friend sure. Said and i started to call people and talking to them about what the i saw was, that which is that because there was a warning letter they had no choice unless they wanted to business. O out of of the risk that comes from things that flow from the body. Called back and said i might have changed my mind and i might to do it. Been more than five years. First order of business was to address the fda. Five clearances and an interesting thing to do. We have that with a novel egulatory path and we do have s and all kinds of ing gs that come out of do something that is novel. We think its transformative in the way people look at if you find out earlier. After hearing ng this introduction there are about how these women, these role models, i just wanted to take a moment and just that and my son gave me a book. Alex. I cant remember the title. And you can do this. Im curious if that is part of o give you ng t coverage to take on these big jobs. And i had gotten to know the cofounder of the council and and i liked my job. I wasnt looking to go in house. But theyre persistent and the same way anne was. Was definitely nervous about roll. G on this been in many years of experience than i had and i as concerned that i wasnt live up to able to the role and i was open about and they just just were brushed them off. You know . Like no. We know what your capabilities fine. Nd it will be its been interesting now. And many other folks we have, aken company through its whole life cycle at this point. Just have a little this myself. When i took my job it was for a job with a company that had less than 30 million in might not be around in a year. In it. Big role lot that had to together. Ike people believe and trust in had you. Right . Suspect having people you. Ort and hes been so supportive. So my experiences are different. I sat down for a long time and hes opinion a supporter. Amy hood has been an inspiration for me. I had structure around me. I wasnt stepping into a new company with you a bigger role very, very different. That said im conscious of just of the weight that just carry and think about diversity and wanting to be a role model. I didnt have too much hesitation. It was a transition period because ive opinion at the a long time. I thought curious lit investigation. You should do this. And his father response was, its about time. So i didnt have too much of a hesitation. Qualms being a woman in the role. Opportunitycredible andy fender in the position i say i reached out to a number of mentors on the tech goal issue i would deal with which was helpful, but i talked genomicthe ceo at health and her story from coming to a Small Company is what i went to her with and i said, your story of how you decided to leave a big company and take a i was thinking, i should do this for 23 and me. It was great to have a woman ceo who had been through that. I did think about, i did reflect on where i was at in terms of my family responsibility and i think if my son had been younger , i dont think i would have done it because i did know that i would be traveling back and to washington,y d. C. , london, to deal with regulators, and i dont think i would have necessarily done it. It is not so much for me a gender issue as a, what is the state of my family, and can i really take on the stress, the travel, the hours . I was , thenate in terms of my support i had at home from my husband and the other people who help us in our extended family and chosen family, if you will, to do that. That may be something i think women may pause a little more men in these roles, but increasingly i think that is something we all think about in ,erms of the time in your life whether you can make some of those commitments. Thank you for sharing that background. I think it is inspiring to so many of us. Now we will delve into the substantive issues we have been promising andor threatening to talk about. We did several planning calls on this. The theme that emerged most that we will see if it resonates with the panelists is the theme of the evolving technology, may ahead of public discourse, even the awareness of what is possible with these technologies. We will talk about, it might be ahead of the scope in most cases. You mentioned this, of regulation and laws. As we talk about areas of expertise and the substantive new areas, we will get lessons on how they grapple with these topics. I think i will start in this order. It is easier for me to remember. Kristin, i dont understand how you can even, you started off where lyft was a rideshare company. We had an apt and could get somebody to pick us up. You are thinking about the future of mobility in a broad sense. As i was preparing questions i was like, what crazy questions come across your desk and how do you think about them . Someone will come into your office and say, can we start having rideshare with flying cars . You gave me a story about sweepstakes question, which was off the wall. If you could give us insight into the Fun Questions that come your way. Being in a very public facing and consumer facing brand , the Marketing Team is a big component of the work that my team does. Generates a lot of questions for us. Side,d of on the more fun one of the things i shared with heather was the fact that we get the craziest ideas for promotions. In fact at one point, some folks in the Seattle Office i think, this would have been near you guys, came to us and said we writersweepstakes for riders we want. To send five people skydiving. How do we grapple with the liability issue . It is mobility, not really relevant to our product though. While we pride ourselves on being creative, a team of solutions oriented, this is one of those very easy nos. We couldnt see the benefit from a out layingerspective the crazy potential liability associated with this. On a more serious note, in terms , we arect development really embedded with the product team at several, several people on my team are constantly iterating, this can be anything from new modes on the platform to thinking about issues that autonomous vehicles, bikes and scooter launches, which are very different than historical issues lyft has had, as a primary online platform. Now we are talking about tangible realworld aspect, different regulations. Really, the ground we have to cover on my team on a daily basis, it never slows down, it picks a. It just picks up. We try to work with people to make things work and that means having extremely creative solutions. Do you work outside . Do you ever pick up the phone and call, excuse me for the u word, folks at uber, should we be working on policy issues . A competitively sensitive product launch, we wont talk to our biggest competitor about that but throughout the years the we have, especially in early days of ridesharing, we were looking to launch in different markets, we have often had a friendly relationship with uber, friendlier than people would know. It is very helpful for a new and Disruptive Technology to show regulators. What you are doing isnt all that crazy. In the early days of ridesharing, we would go anywhere. The big job was going in and talking collaboratively with regulators and explaining what wasnt aoing, why it brave new world, why it was a natural extension of what already happened with an overlay of safety. And that was allowed by the technology. Tivet has been very itera over the years. As we talk about transformative technologies, how many of you have used lyft . A large show of hands. How many of you used rideshare generally . It has transformed my life. When i go to a country where it is not available, i am like, what do i do . We are about to see a lot of changes. Scooters. Autonomous vehicles. Looking at the future, lyfts Corporate Mission is to improve peoples lives as the world best transportation. Ahave appreciated that it is broad mission. It was never just about ridesharing, it is about mobility in general. When i have outside counsel asking, why do you want to go into bikes and scooters . This is a different line of business. For me, it felt natural because it was an obvious extension of that Corporate Mission. A car is not always the best way to get from point a to point b. A fully we will have time to talk about social philanthropy and corporate philosophy because one of the missions of lyft is to make the world a greener place. We can do ridesharing and scooters to eliminate the need for large parking garages and have greener places on the planet. Hopefully we will get to that later. I told you i was going to embarrass you. In this book, coming out soon, tools and weapons, a president of microsoft gave me an advance copy, it is called the promise and the peril of the digital age. I went to college and lawsuit law school with brad. This book covers, i was surprised to find this book come out after we envisioned this panel. We were thinking along the lines of these topics. This in cap you like and what we are talking about. We arepsulates what talking about. He wrote, during a typical week at microsoft, it is typical to find our general counsel spending her time working with people on projects that seek to look around corners, get ahead of looming problems and controversies. When we prepared in advance for this, we decided she couldnt speak about every corner she looked around and every looming problem and every controversy, and i think you will talk a little bit about facial recognition. I need to figure out exactly what it is. I think it was a good thing what he wrote. Fickle facial recognition is a great example of a lot of things that are probably thematic across our Biggest Challenges today. You think about facial a tonition and there is of promise. I expect many people have iphones and you can look at the face id, it logs you win. It is convenient and more secure than a password. There is lots of promise with that technology but it has developed very rapidly and we started talking publicly about it a year or two ago and nobody was talking about it. We couldnt figure out why. People were saying, why is this . Conversation for you fast forward to now and it is becoming more of a conversation. But i dont think the social dialogue has caught up with the issues, and regulation certainly hasnt. I think there are unique features about facial recognition as a policy issue that are very informative. One is, it is an emerging technology where it doesnt always get things right. If you think about the challenges of the technology, it is things like bias. Facial recognition is taught on the data that is fed in is how facial recognition learns. One of the early challenges is, if you look at publicly available datasets for faces, a lot of them work white male faces. Facial recognition didnt work identifying minorities and women. ,epending on how it is used what i can do is create bias. Do is createt can bias, which is harmful. Thinking about the implications of how the technology might be used, is it far enough along that we are comfortable with those uses . Takeesnt think thinking too far down to think about uses that we as an industry necessarily might be super comfortable with. Think about mass surveillance issues, even police uses today where the technology isnt quite there yet. Is notg out if there regulation, how do we self regulate . How do we put together principles that make us comfortable that our technology is used in the right way . I saw a summary that you wrote about the key topics and you hear these topics and they are so vast. Fairness, transparency, accountability, nondiscrimination, consent, lawful surveillance. I think microsoft, from what i have read, has done an amazing job of trying to get ahead of these issues. You have worked with other companies in trying to come up and some basic rules structure and talking to governments. I think it is a really great example of where we are better together. We can come and do our best, attempt good principles and or goal would be to create regulation ord proposed regulation, the minimum viable product. The idea that we may not have it perfect first time around but lets figure out what we think the guideposts are and we can Work Together across industry, work with governments and civil society. If we put our Heads Together and think about it, we will probably come to a better resolve. Such good questions. We will get to the next one. My brain is full of even more ideas than it was before. Dorian did a very good job of reminding me how much oracle expanded, how many acquisitions have you done recently . About 150, 160. Oracle is no longer just about being a database stored in the cloud. The question i have for you about the in normandy of the job and the scope of what oracle the enormity of the job and the scope of with oracle is doing, where do you perceive threats coming from . How is that for a small question . Datare storing all the Everyone Wants access to. What is the biggest threat . Let me first say i thought there were a couple important things i wanted to emphasize. Part of our jobs and our success is built on embedding our team in the Development Organization so as these issues come up, whether they are technical, oral or policy issues ethical issues, weve got people that are right there having that discussion with the developers.

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