Apr 16, 2021 Our client in the Logistics Industry is looking for Customer Service Agents to join their dynamic team on a 3-month contract, based in Durban. Purpose of the Role: To process inbound/outbound sales orders and assist with customer queries including delivery times, quality complaints, product enquiries, out of stocks, amending the DSL and depot queries. Responsibilities: Capture orders accurately for assigned customers (correct orders and dates) within the requisite time. Process and email add-on and JIT products before the cut off time. Ensure the completed detailed activities are captured in CRM. Ensure no orders are mailed through by COB.