DAO 04/20 Accounts Directions 2020-21 Request an accessible format. If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email digital.communications@hmtreasury.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use. Details This DAO letter is effective immediately and supersedes DAO 03/20. It gives most departments and pension schemes, agencies and trading funds the Treasury’s statutory directions for the format and content of their resource accounts (as part of annual report and accounts), other accounts and trust statements for 2020-21.