BusinessWorld July 7, 2021 | 8:00 am In bringing efficient, secure digital solutions, TELUS International Philippines banks on empowering people As it forced many organizations to work remotely, the COVID-19 pandemic stressed the need to adapt to digital transformation while ensuring the security of data and information within organizations. However, as many had to quickly put solutions in place to remain connected to the business, their customers, and to one another, shifting to a digital environment has not been smooth and fully secure for all organizations. As TELUS International Philippines’ Vice-President for Digital Solutions Nalakumar “Nala” Rs observed, such a rush for business continuity led many to make difficult trade-offs, especially with expediency more prioritized over cybersecurity.