gas pedals. the call from one executive came back in january five days before a huge recall. his message was clear. we need to come clean. our deb feyerick is tracking the developments for us this morning. she joins us now. so this was an executive that said, we need to make changes? >> those words, we have to come clean gets a lot of attention. it is clear that toyota executives were scrambling to find out the best way to deal with their huge accelerator problems. one of the company's top public relations executives warned toyota, we need to come clean about the sticking pedals. they are saying that toyota was not protecting their customers by keeping quiet about this. in the e-mail by toyota's recently retired u.s. vice president for affairs, herb miller writes, we have a tendency for mechanical failure