oh, my gosh. >> went right through here. i don't know where we are. >> i don't know. >> we got to keep going this way. don't step in any of this. >> it's a firsthand account of not only the damage and devastation but also the panic search for loved ones. what you're seeing here is a man and his fiancee trying to reach the man's sister. >> we'll keep asking. let's go to this house. it's gone. >> they were unable to drive because the streets were blocked with debris. >> sarah, mike! sarah, mike! >> sarah, mike! mike, sarah! >> i'll check the basement.