applying pressure to the worst wounds that we could see, which were to her shoulder and her face. her hair was all burned. a bag she had around her shoulders had melted into her hair. >> the plastic of a bag had actually melted into her? >> into her hair. >> and was the girl able to talk to you? were you able to try to reach her family or -- >> yeah. we managed to get her name, and she managed after a little while to tell me her home phone number. so i was able to call her mom and let her know her daughter was alive. >> oh, my god. >> she passed me on to her husband, the little girl's dad, and i was able to speak to him on the phone, and with the help of the police both inside and outside the cordon eventually got him in and reunited with his