like a hotel that belongs to a private company that runs thirteen facilities in the city it's manager is calling for more emphasis on digitalisation. we certainly won't only have to focus on manpower we need to look at technology too was for me it's not about replacing human contact with technology it's our staff really to be freed up to complete the essential tasks so in the future for example things like opening and closing windows can be done electronically making it easier for the residence life to offer before. more tech does that mean more time for human contact. if wages don't rise staff shortages are likely to continue and it's impossible to put a price on emotional bonds care workers like cica need time to do their