Digital.com Names Best Unified Communications Software of 2021 Share Article SEATTLE (PRWEB) March 09, 2021 Digital.com, a leading independent review website for small business online tools, products, and services, has announced the best unified communications software of 2021. The top systems were selected based on core features and reporting functions. Experts at Digital.com recommend programs that support multiple communication channels, such as live chat, file sharing, video and voice calling, conferencing, and voicemail. Each solution was required to offer seamless integration with CRM or help desk applications. The study also examined systems that can generate customized reports with features like project tracking and channel metrics.