Digital drive boosts insurtech prospects in UAE Covid-19 accelerated insurance digitalisation to meet customer demand. 85 per cent of insurtechs want to partner with technology providers. Insurtech is all poised to boom given the disruption brought in by startups coupled with aggressive adoption of technologies by traditional insurers. The challenge to capture the customer’s needs in real-time and to deliver the same is something that the industry has been venturing into for quiet some time. While the digital drive will ease the processes for the players the question is will it make life easier for consumers? Covid-19 accelerated insurance digitalisation to meet customer demand, according to World InsurTech Report 2020. The report draws on research insights from two primary sources – surveys and interviews with traditional insurance firms and InsurTech firms. The primary research together covers insights from over 175 plus executives across 26 markets including the UAE.